DPC2100r2 Problems

[freebullets]

I'm using a subscribed DPC2100r2 with Haxorware. For the past few months, internet has been dropping occasionally, and the modem needed a reset. For the past couple days, it's been dropping every 10 minutes, and I'm getting high pings. Log:

Code:

2012-06-12 08:15:52     Information     B605.10     Map Reject - Downstream Traffic Flow Not Mapped to BPI+ SAID (EC=8)
2012-06-12 08:15:52     Information     B601.0     SA Map State Machine Started
2012-06-12 08:14:59     Information     I500.0     Registration Completed
2012-06-12 08:14:59     Information     B401.0     Authorized
2012-06-12 08:14:58     Critical     I402.0     TLV-11 - Illegal Set operation failed
2012-06-12 08:14:58     Information     D507.0     Retrieved Time....... SUCCESS
2012-06-12 08:14:55     Information     D509.0     Retrieved TFTP Config bpr[snip] SUCCESS
1970-01-01 00:00:36     Error     D004.3     ToD request sent- No Response received
1970-01-01 00:00:35     Information     D511.0     Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:31     Critical     D003.0     DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:27     Information     T500.0     Acquired Upstream .......... SUCCESS
1970-01-01 00:00:13     Critical     R002.0     No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:00:10     Information     T501.0     Acquired Downstream (591000000 Hz)........ SUCCESS
1970-01-01 00:00:05     Notice     M571.1     Ethernet link up - ready to pass packets
2012-06-12 08:14:10     Notice     M573.0     Modem Is Shutting Down and Rebooting...
2012-06-12 08:14:09     Critical         Resetting the cable modem due to docsDevResetNow

I don't remember seeing the TLV-11 message until now. From this thread, I take it that's my issue? What does the error mean, and how can I fix it? Is the stock firmware for my modem available for download somewhere? I forgot to back mine up when I installed Haxorware a couple years ago.

[ABMJR]

Are you ignoring any "T" timeouts? what is the signal level? Is this the Lite or Diag version? Your ISP can see Haxorware as it does occupy a small area of Mapped mem

[freebullets]

Are you ignoring any "T" timeouts?

Nope. The T3 is the only one I usually get.

what is the signal level?

Down: -3.9 dBmV
SNR: 36.2 dB
Up: 47.4 dBmV

Is this the Lite or Diag version?

The main one from the front page.

Your ISP can see Haxorware as it does occupy a small area of Mapped mem

How much would my ISP care about me using stock Haxorware?

[ABMJR]

Is it the Lite or DIAG version of Haxorware?

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Do you have firmware updates checked to be disabled? Looks like a another TLV-11 issue, which could be a bad CVC from your ISP

[freebullets]

Is it the Lite or DIAG version of Haxorware?

---

Do you have firmware updates checked to be disabled? Looks like a another TLV-11 issue, which could be a bad CVC from your ISP

It says, "This firmware contains 145470 bytes of compiled custom CODE, and was built on Thu Nov 12 14:37:44 2009." So, it's the DIAG version.

I've had the Disable Firmware Updates checkbox checked, but I'm not sure if it's ever been left unchecked. What does CVC stand for?

EDIT: BTW, I called Charter today, and they said they couldn't communicate with my modem.

[ABMJR]

You have SNP disabled after registration checked AND you may heave redirected the port to something else..

[freebullets]

You have SNP disabled after registration checked AND you may heave redirected the port to something else..

Disable SNMP Agent after registration is checked and Redirect SNMP Traps is unchecked.

Do you know how to fix my issue? I can't do anything with my internet shutting down every 10 minutes.

[ABMJR]

remove the check from Disable SNMP Agent after registration

I would allow firmware updates...

Why you would have Haxorware on a SUBBED MODEM IS BEYOND ME..And its the Diag version which uses some of image1 memory...

Read as I think you have no clue what the hell you are doing

[freebullets]

Why you would have Haxorware on a SUBBED MODEM IS BEYOND ME..And its the Diag version which uses some of image1 memory...

I think that's a bit irrelevant, but since you asked, I installed it to gain new knowledge and mess around with my modem.

Read as I think you have no clue what the hell you are doing

Thanks?

"You didn't upload a valid firmware image. No changes have been made"
I'm getting that error when I try flashing the original firmware. Can I not do this through the web UI?

Edit: Restored default settings and flashed the lite version. Up to 42 minutes so far...

[freebullets]

One of those 2 things fixed my internet dropping issue, but I'm still getting like 500-1000ms ping times. How can I restore the stock firmware?