Bandwidth request failure

[green machine]

What does this mean? This is a SB5100 modem on a Docsis 1.1 config. The power, downsteam, upstream, and online lights are solid green.

However, the computer that's connected to the modem doesn't receive a public IP address. The modem does receive it's private HFC IP.

Done w/ deferred msgs
Logging event: Authorized
Sending syslog message from IF 1 to 192.168.100.10:
<134> CABLEMODEM [DOCSIS]: <xxx> Authorized MAC addr: 00 12 12 FF 3A FB
Logging event: I500.0 Registration Completed
<134> CABLEMODEM [Motorola Corporation]: <xxx> I500.0 Registration Completed
Logging event: M569.1 Standby mode disabled
Sending syslog message from IF 1 to 192.168.100.10:
<134> CABLEMODEM [Motorola Corporation]: <xxx> M569.1 Standby mode disabled

CM> 0x000301c4 ['CmDocsisCtlThread' id=0x807bda80] BcmCmDocsisCtlThread::SyncRxMacMgtMsg: (CmDocsisCtlThread) WARNING - Unknown message type received (32)! Ignoring...

CM> 0x000305ac ['CmDocsisCtlThread' id=0x807bda80] BcmCmDocsisCtlThread::SyncRxMacMgtMsg: (CmDocsisCtlThread) WARNING - Unknown message type received (32)! Ignoring...
0x000305ca ['CmDocsisCtlThread' id=0x807bda80] BcmCmDocsisCtlThread::SyncRxMacMgtMsg: (CmDocsisCtlThread) WARNING - Unknown message type received (33)! Ignoring...

CM> Logging event: SA Map State Machine Started
Bandwidth request failure! Status = 0

CM> Bandwidth request failure! Status = 0
Bandwidth request failure! Status = 0
Bandwidth request failure! Status = 0

[ABMJR]

Your MAC isnt on the white List of provisioned modems..

[dragonlord7791]

i got this problem long time ago
what i can say is this
it disappear after a wile,i did n do nothing
sometime thing s get fixed.............

[southernyankey1970]

ISP was prob doing maintenance or moving cards around.

[dragonlord7791]

could be

[ABMJR]

White list being used..

MAC isnt on the HFC/MAC Management List


SyncRxMacMgtMsg