FB5101 WITH HAXORWARE ONLINE PROBLEM

[ABMJR]

As for your answer, the modem that has the problem. And I vote "Challenged" hands down..

Post the Log

[kalua1231]

ABMJR thanks for your help and as well you to drewmerc. and to response to ABMJR about ( hands down challenged ) i preferred to look at my self as doing something new with the help of you guys honestly i am new to this and have no experience, but i really appreciate the help you guys are providing.

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once i get to the part to insert username and password i have used admin and admin, enter and enter, and other names as well i keep on getting a invalid credentials i tried ignoring it, but when i follow the step that is giving afterword once i finish on putty note pad i keep on getting username and password invalid credentials.

[drewmerc]

admin and root (or the other way round)

[kalua1231]

ok this is what i got on the putty txt

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.04.02 15:02:11 =~=~=~=~=~=~=~=~=~=~=~=
Haxorware integrated telnet daemon

Username: root
Password: *****
Welcome.

CM>
CM> run
CM>
CM> run_app


Running the system...


Beginning Cable Modem operation...

0x000082c8 [Scan Downstream Thread] BcmVendorCmDownstreamScanThread::ThreadMain: (Scan Downstream Thread) Scanning for a Downstream Channel...

mot_scanList: Setting override freq @ 0
Favorite[0].freq = 303000000
Attempting Downstream FEC lock @ freq= 303000000 Hz, QAM64/256

CM> Found energy at frequency 303000000Hz! Publishing event kEventEnergyDetected...
0x00008520 [CmDocsisCtlThread] BcmCmDocsisCtlThread::StartUsInit: (CmDocsisCtlThread) Locked on the downstream. Waiting for UCDs...

******************************************
DOWNSTREAM STATUS
******************************************
Tuner Frequency = 303000000 Hz
Carrier Offset = 1 Hz
Symbol rate = 5360537 sym/sec
SNR = 35 dB
QAM Mode = QAM256
Tuner AGC = 0xfff00000
IF AGC = 0x163dd1eb
Power Level = -7 dB
QAM = LOCKED
FEC = LOCKED
******************************************


CM> Calculating maximum number of IP filters:
Each IP filter consumes 1840 bytes of RAM.
Current free RAM is 424016 bytes.
Max heap reserved for IP filters (25%) = 106004
We can support 57 IP filters.
Calculating maximum number of LLC filters:
Each LLC filter consumes 724 bytes of RAM.
Current free RAM is 424016 bytes.
Max heap reserved for LLC filters (25%) = 106004
We can support 146 LLC filters.
Selecting UCD for Us Channel 3

0x00009196 [CmDocsisCtlThread] BcmCmDocsisCtlThread::TestAndLaunchDsTimeSync: (CmDocsisCtlThread) starting ds time sync acquisition...
0x0000922c [CmDocsisCtlThread] BcmCmDocsisCtlThread::SyncDsSyncOk: (CmDocsisCtlThread) downstream time sync acquired...
0x0000922c [CmDocsisCtlThread] BcmCmDocsisCtlThread:sSyncOkResumeUsInit: (CmDocsisCtlThread) pre-REG upstream target case...starting initial ranging.
Beginning initial ranging...
Using stored initial upstream power = 55.0 dBmV
0x00009236 [CmDocsisCtlThread] BcmCmDocsisCtlThread::SyncDsSyncOk: (CmDocsisCtlThread) rx unexpected kDsSyncOk indication...
Not logging event ID 2307948724, control for level 7 is 0.

CM>
RNG-RSP Adj: tim=1639 power=0 freq=0 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=0 freq=0 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=0 freq=0 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=0 freq=0 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=0 freq=0 Stat=Success

******************************************
UPSTREAM STATUS
******************************************
Upstream Status = UP
Upstream Channel = 3
Upstream Frequency = 30600000 Hz
Upstream Power = 56 dBmV
Ranging SID = 0x1605
Upstream Symbol Rate = 5120000 sym/sec
******************************************

Starting IP Initialization with DHCP...
DHCPc: Waiting 4 seconds before sending Discover; client id htype=1, value=5c:26:0a:1a:1b:80
Not logging event ID 2307948624, control for level 7 is 0.

CM> DHCPc: Sending Discover packet; client id htype=1, value=5c:26:0a:1a:1b:80
DHCPc: Received an Offer from DHCP server 00:15:f9:2a:21:f1 (10.39.96.1); lease client id htype=1, value=5c:26:0a:1a:1b:80

CM> DHCPc: Timed out waiting for offers for lease with client id htype=1, value=5c:26:0a:1a:1b:80
DHCPc: Sending Request packet; client id htype=1, value=5c:26:0a:1a:1b:80
DHCPc: Received an Ack from DHCP server 00:15:f9:2a:21:f1 (10.39.96.1); lease client id htype=1, value=5c:26:0a:1a:1b:80
Current IP address is default 0.0.0.0.
0x0000bbc6 [DHCP Client Thread] BcmEcosIpHalIf::ConfigureLeaseImpl: (IP Stack1 HalIf)
Configuring IP stack 1:
IP Address = 10.39.126.217 (primary IP address)
Subnet Mask = 255.255.224.0
Router = 10.39.96.1
IsPrimaryInterface = 1

Logging event: DHCP WARNING - Non-critical field invalid in response.
ARPing for default GW IP = 10.39.96.1
MAC = 00:15:f9:2a:21:f1
DHCP completed successfully!

DHCP Settings:
Client Id = htype=1, value=5c:26:0a:1a:1b:80
State = Renewing (5)
Static Lease = 0
AutoConfig Mode = IP, Subnet and Router
XID = 0x19f78b27
Number of Tries = 0
Max Discover Tries = 6
Max Request Tries = 6
DHCP server MAC addr = 00:15:f9:2a:21:f1
Ignore NAKs = 0
My offered IP address = 10.39.126.217 (primary IP address)
(1) Subnet Mask = 255.255.224.0
(3) Router IP address = 10.39.96.1
(54) DHCP Server IP address = 24.29.137.53
(82) Relay Agent IP address = 10.39.96.1
TFTP Server IP address = 24.29.158.8
CM Configuration file = '?BBgdiTVcJgoaG4AKJ37Z@Cid+2UW_2kBseHutRpnpZnnZ6RQQkCWg'
(2) UTC Time Offset = -18000 seconds
(4) Time Server IP address = 24.29.158.8
(6) Domain Name Server = 209.18.47.61; 209.18.47.62
(7) Log Server IP address = 24.29.99.57
(51) Lease time = 1207107 seconds
(58) T1 (renew) = 603553 seconds
(59) T2 (rebind) = 1056218 seconds
Lease is infinite = 0


SB5102 CM Agent w/ BRCM Factory Support IpStackEvent: Ip=10.39.126.217, Subnet=255.255.224.0, Gateway=10.39.96.1
CmSnmpAgent::IpAddressAcquiredEvent for SB5102 CM Agent w/ BRCM Factory Support
IP addr = 10.39.126.217
Starting Time Of Day...
0x0000bc66 [CmDocsisIpThread] BcmDocsisTimeOfDayThread::SetTodServerIpAddress: (Time Of Day Thread) ToD servers: 24.29.158.8
Connecting to ToD server 24.29.158.8...
Sending UDP ToD request to server...
SNMP Agent Binding to 10.39.126.217:225
Not logging event ID 2291949724, control for level 7 is 0.

CM> UTC returned by ToD server 3573921756; UTC offset -18000
Current system time -> Tue Apr 02 15:02:36 2013

System start time -> Tue Apr 02 15:01:48 2013

Starting Tftp of configuration file...
Opening file '?BBgdiTVcJgoaG4AKJ37Z@Cid+2UW_2kBseHutRpnpZnnZ6RQQkCWg' on 24.29.158.8 for reading...
tftp-enforce bypass is DISABLED
Storing received cfg of size 3387 to memory
Tftp read < 512 bytes, we have reached end of file.
Tftp transfer complete!
TFTP Settings:
Stack Interface = 1
Server Ip Address = 24.29.158.8
Server Port Number = 64189
Total Blocks Read = 7
Total Bytes Read = 3387

Config file was read! IP Initialization completed...
MAX CPE per CM is being set to 32
TLV-11[1]: 1.3.6.1.2.1.69.1.2.1.2.16 -> 255.255.255.255
TLV-11[2]: 1.3.6.1.2.1.69.1.2.1.3.16 -> 255.255.255.255
TLV-11[3]: 1.3.6.1.2.1.69.1.2.1.4.16 -> RR_nycmny_nyc_m0d3m5
TLV-11[4]: 1.3.6.1.2.1.69.1.2.1.5.16 -> 3 (i32)
TLV-11[5]: 1.3.6.1.2.1.69.1.2.1.6.16 -> HEX:40 00
TLV-11[6]: 1.3.6.1.2.1.69.1.2.1.7.16 -> 4 (i32)
TLV-11[7]: 1.3.6.1.2.1.69.1.2.1.2.18 -> 255.255.255.255
TLV-11[8]: 1.3.6.1.2.1.69.1.2.1.3.18 -> 255.255.255.255
TLV-11[9]: 1.3.6.1.2.1.69.1.2.1.4.18 -> yZaK4E8l
TLV-11[10]: 1.3.6.1.2.1.69.1.2.1.5.18 -> 2 (i32)
TLV-11[11]: 1.3.6.1.2.1.69.1.2.1.6.18 -> HEX:40 00
TLV-11[12]: 1.3.6.1.2.1.69.1.2.1.7.18 -> 4 (i32)
TLV-11[13]: 1.3.6.1.2.1.69.1.2.1.2.19 -> 255.255.255.255
TLV-11[14]: 1.3.6.1.2.1.69.1.2.1.3.19 -> 255.255.255.255
TLV-11[15]: 1.3.6.1.2.1.69.1.2.1.4.19 -> pCj8/WA2zzXb+qz
TLV-11[16]: 1.3.6.1.2.1.69.1.2.1.5.19 -> 2 (i32)
TLV-11[17]: 1.3.6.1.2.1.69.1.2.1.6.19 -> HEX:40 00
TLV-11[18]: 1.3.6.1.2.1.69.1.2.1.7.19 -> 4 (i32)
TLV-11[19]: 1.3.6.1.2.1.69.1.2.1.2.20 -> 255.255.255.255
TLV-11[20]: 1.3.6.1.2.1.69.1.2.1.3.20 -> 255.255.255.255
TLV-11[21]: 1.3.6.1.2.1.69.1.2.1.4.20 -> oBBW523pBKP6RN6
TLV-11[22]: 1.3.6.1.2.1.69.1.2.1.5.20 -> 3 (i32)
TLV-11[23]: 1.3.6.1.2.1.69.1.2.1.6.20 -> HEX:40 00
TLV-11[24]: 1.3.6.1.2.1.69.1.2.1.7.20 -> 4 (i32)
TLV-11[25]: 1.3.6.1.2.1.69.1.6.1.0 -> 1 (i32)
TLV-11[26]: 1.3.6.1.2.1.69.1.6.2.1.2.20 -> 4 (i32)
TLV-11[27]: 1.3.6.1.2.1.69.1.6.2.1.3.20 -> 0 (i32)
TLV-11[28]: 1.3.6.1.2.1.69.1.6.2.1.4.20 -> 1 (i32)
TLV-11[29]: 1.3.6.1.2.1.69.1.6.2.1.5.20 -> 2048 (i32)
TLV-11[30]: 1.3.6.1.2.1.69.1.6.2.1.2.22 -> 4 (i32)
TLV-11[31]: 1.3.6.1.2.1.69.1.6.2.1.3.22 -> 0 (i32)
TLV-11[32]: 1.3.6.1.2.1.69.1.6.2.1.4.22 -> 1 (i32)
TLV-11[33]: 1.3.6.1.2.1.69.1.6.2.1.5.22 -> 2054 (i32)
TLV-11[34]: 1.3.6.1.2.1.69.1.6.3.0 -> 1 (i32)
TLV-11[35]: 1.3.6.1.2.1.69.1.6.4.1.2.10 -> 4 (i32)
TLV-11[36]: 1.3.6.1.2.1.69.1.6.4.1.3.10 -> 2 (i32)
TLV-11[37]: 1.3.6.1.2.1.69.1.6.4.1.4.10 -> 0 (i32)
TLV-11[38]: 1.3.6.1.2.1.69.1.6.4.1.5.10 -> 3 (i32)
TLV-11[39]: 1.3.6.1.2.1.69.1.6.4.1.9.10 -> 24.28.193.96
TLV-11[40]: 1.3.6.1.2.1.69.1.6.4.1.10.10 -> 255.255.255.248
TLV-11[41]: 1.3.6.1.2.1.69.1.6.4.1.2.11 -> 4 (i32)
TLV-11[42]: 1.3.6.1.2.1.69.1.6.4.1.3.11 -> 2 (i32)
TLV-11[43]: 1.3.6.1.2.1.69.1.6.4.1.4.11 -> 0 (i32)
TLV-11[44]: 1.3.6.1.2.1.69.1.6.4.1.5.11 -> 3 (i32)
TLV-11[45]: 1.3.6.1.2.1.69.1.6.4.1.7.11 -> 24.28.193.96
TLV-11[46]: 1.3.6.1.2.1.69.1.6.4.1.8.11 -> 255.255.255.248
TLV-11[47]: 1.3.6.1.2.1.69.1.6.4.1.2.20 -> 4 (i32)
TLV-11[48]: 1.3.6.1.2.1.69.1.6.4.1.4.20 -> 2 (i32)
TLV-11[49]: 1.3.6.1.2.1.69.1.6.4.1.5.20 -> 1 (i32)
TLV-11[50]: 1.3.6.1.2.1.69.1.6.4.1.11.20 -> 17 (i32)
TLV-11[51]: 1.3.6.1.2.1.69.1.6.4.1.12.20 -> 68 (i32)
TLV-11[52]: 1.3.6.1.2.1.69.1.6.4.1.13.20 -> 68 (i32)
TLV-11[53]: 1.3.6.1.2.1.69.1.6.4.1.14.20 -> 67 (i32)
TLV-11[54]: 1.3.6.1.2.1.69.1.6.4.1.15.20 -> 67 (i32)
TLV-11[55]: 1.3.6.1.2.1.69.1.6.4.1.2.21 -> 4 (i32)
TLV-11[56]: 1.3.6.1.2.1.69.1.6.4.1.3.21 -> 2 (i32)
TLV-11[57]: 1.3.6.1.2.1.69.1.6.4.1.4.21 -> 0 (i32)
TLV-11[58]: 1.3.6.1.2.1.69.1.6.4.1.5.21 -> 3 (i32)
TLV-11[59]: 1.3.6.1.2.1.69.1.6.4.1.11.21 -> 17 (i32)
TLV-11[60]: 1.3.6.1.2.1.69.1.6.4.1.12.21 -> 67 (i32)
TLV-11[61]: 1.3.6.1.2.1.69.1.6.4.1.13.21 -> 68 (i32)
TLV-11[62]: 1.3.6.1.2.1.69.1.6.4.1.14.21 -> 67 (i32)
TLV-11[63]: 1.3.6.1.2.1.69.1.6.4.1.15.21 -> 68 (i32)
TLV-11[64]: 1.3.6.1.2.1.69.1.6.4.1.2.30 -> 4 (i32)
TLV-11[65]: 1.3.6.1.2.1.69.1.6.4.1.3.30 -> 2 (i32)
TLV-11[66]: 1.3.6.1.2.1.69.1.6.4.1.4.30 -> 0 (i32)
TLV-11[67]: 1.3.6.1.2.1.69.1.6.4.1.5.30 -> 3 (i32)
TLV-11[68]: 1.3.6.1.2.1.69.1.6.4.1.9.30 -> 24.28.193.6
TLV-11[69]: 1.3.6.1.2.1.69.1.6.4.1.10.30 -> 255.255.255.255
TLV-11[70]: 1.3.6.1.2.1.69.1.6.4.1.2.31 -> 4 (i32)
TLV-11[71]: 1.3.6.1.2.1.69.1.6.4.1.3.31 -> 2 (i32)
TLV-11[72]: 1.3.6.1.2.1.69.1.6.4.1.4.31 -> 0 (i32)
TLV-11[73]: 1.3.6.1.2.1.69.1.6.4.1.5.31 -> 3 (i32)
TLV-11[74]: 1.3.6.1.2.1.69.1.6.4.1.7.31 -> 24.28.193.6
TLV-11[75]: 1.3.6.1.2.1.69.1.6.4.1.8.31 -> 255.255.255.255
Time Of Day completed...
DefaultSnmpAgentClass::SystemTimeChangeEvent for SB5102 CM Agent w/ BRCM Factory Support
Not logging event ID 2291949524, control for level 7 is 0.
Not logging event ID 2291949324, control for level 7 is 0.
SB5102 CM Agent w/ BRCM Factory Support processing TLV-11's
SNMP packet sent to 10.39.126.217:225
75 TLV-11's OK.
Sending a REG-REQ to the CMTS...
Received a REG-RSP message from the CMTS...
0x0000c4ea [CmDocsisCtlThread] BcmCmDocsisCtlThread::RegRspMsgEvent: (CmDocsisCtlThread) We registered with a DOCSIS 1.1 config file!
Registration complete!
Process CVC
Co-signer CVC verified
At least one CVC is valid.
DOCSIS CoS/QoS rate shaping enable is now 1
CmSnmpAgent::CmOperationalEvent for SB5102 CM Agent w/ BRCM Factory Support
CmSnmpAgent operating in 1.1 mode, including docsQos, excluding docsBpi
+++ No DH kickstart profiles or snmpCommunityTable entries installed.
We will operate in NMACCESS mode.
SB5102 CM Agent w/ BRCM Factory Support setting V1/V2 view to docsisNmAccessView
SB5102 CM Agent w/ BRCM Factory Support enabling management.
SB5102 CM Agent w/ BRCM Factory Support sending deferred traps...
Done w/ deferred traps.
SB5102 CPE Agent w/ BRCM Factory Support setting V1/V2 view to docsisNmAccessView
0x0000c53a [CmDocsisCtlThread] BcmCmDocsisCtlThread::TestAndLaunchBpkm: (CmDocsisCtlThread) BPKM disabled via manufacturing setting.
Enabling network access for all CPE ports.

mot_scanList: Writing to Flash!
BcmCmDocsisStatusEventCodes::kCmIsOperational
Suspending SNMP Thread
0x0000c576 [CmDocsisCtlThread] BcmVendorCmApplication::StopDhcpServer: (VendorExtension CmApp) Shutting down DHCP Server...
0x0000c576 [CmDocsisCtlThread] BcmStandbySwitchThread::CmIsOperational: (Motorola Standby Switch Thread) Simulating a press of the standby switch to get the state configured properly.
0x0000c580 [IGMP Thread] BcmIgmpThread::Starting Igmp Thread...: (IGMP Thread)
0x0000c580 [Motorola Standby Switch Thread] BcmStandbySwitchThread::ThreadMain: (Motorola Standby Switch Thread) Standby switch was pressed!
0x0000c580 [Motorola Standby Switch Thread] BcmStandbySwitchThread:rocessSwitchEvent: (Motorola Standby Switch Thread) Standby switch disabled in nonvol; ignoring event.
SB5102 CM Event Log w/ BRCM Factory Support sending deferred async messages...
Done w/ deferred msgs
Not logging event ID 2296948624, control for level 7 is 0.

CM>

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now the internet display next to the time and date on the bottom right it is showing that the internet is on but once i go to a web page no luck is there something i should do next or is there something missing

[ABMJR]

well...


I see the error and the ID #

Let someone else explain it...Its TWC NY and they are using re-signed CVC. Only 1 cvc is valid. your IP was dropped to 0.0.0.0

I know what to to fix this, but I refuse to paste it...

Your F/W is missing the new date of the MFC's CVC..

non critical field in DHCP response was the wrong date..

[kalua1231]

so what should i do in order to fix this issue ABMJR

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is it safer to give me my email ?

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is it safer to give you my email ?

[ABMJR]

Have you and I met before? I dont email as I dont get paid for being here. Your problem is what about 99% of testers now encounter and get dead ended...

I use to refer to it as the "thinning of the Herd"

Let someone else chime in..There has to be at least 1 person here that can help you besides me...

[kalua1231]

have you ever lived in new york and if not have you gone to a particular college name ASA if not, i don't think so. i wish i did so that i could get you as a friend to do this for me LOL nevertheless i really appreciate the help you guys are giving me i just hope some one helps me quickly. cause im beginning to feel like i just got an xbox 360 without no remote controlle or a nice car without no gas LOL...

[drewmerc]

i have never lived in new york or been to college but i dont really see how this relates to the matter at hand
but i do like your car analogy but it's more like you have a that only takes leaded and you have unleaded in the tank (i have no idea if this works for American petrol but any brit with a car from before 1985 would understand)

[kalua1231]

Drewmerc i am not criticizing no one and i am very humble in learning new things from other people ether more experienced than me or even those that have passion in what i am very interested at. forgive me my friend if you miss understood me i was simply answering a question from ABMJR when he ask ( Have you and I met before? ) i was only trying to see if we coincidence met before. and p.s. to Drewmerc i only was making an example about car i dont know allot about cars, but i know for a fact that every time i was broke i and wanted to go to six flags or the beach, i couldn't go due to not have money for gas it was a joke my friend nothing else

But, getting back to the subject what should i do now