was fine for 4 months and now nothing. the online light just blinks. i am very new to this and i am ready my ars off and trying to make heads or tails of this so bare with me.
when i log into the modem when i type the ip in the address field it brings up the modem settings etc. it says i have Version 1.1 Revision 39 in the top left but i am not sure where to begin and what to change.
before i lost connection i remember seeing something in my taskbar on my pc about an ip conflict of some sort.
does anyone have any suggestions.
thanks in advance.
also here is my event log
2010-11-23 22:03:29 Critical U001.0 No UCD's Received - Timeout
2010-11-23 22:03:18 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 22:03:18 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 22:03:17 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 22:02:15 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 22:02:13 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 22:02:03 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 22:01:58 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 22:00:57 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 22:00:56 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 22:00:47 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 22:00:43 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:59:40 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:59:39 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:59:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:11 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:01 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:00 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:00 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:00 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:57:58 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:57:58 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:57:49 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:57:44 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:56:43 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:56:43 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:56:34 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:56:29 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:55:28 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:55:26 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:55:13 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:55:13 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:54:48 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:54:48 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:54:47 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:53:45 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:53:45 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:53:38 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:53:32 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:52:31 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:52:31 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:52:24 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:52:19 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:51:18 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:51:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:51:04 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:50:03 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:49:07 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:48:06 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:48:04 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:47:56 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:47:51 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:46:50 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:46:49 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:46:40 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:46:35 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:45:34 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:45:33 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:45:21 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:44:20 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:15 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2010-11-23 21:43:57 Notice M573.0 Modem Is Shutting Down and Rebooting...
2010-11-23 21:43:57 Critical Resetting the cable modem due to docsDevResetNow
2010-11-23 21:43:24 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:43:24 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:43:12 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:42:11 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2010-11-23 21:37:28 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:36:27 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:36:26 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:36:19 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:36:14 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:35:13 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:35:12 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:35:03 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:34:58 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:33:56 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:33:56 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:33:39 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:39 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:30 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:29 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:19 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:32:18 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:32:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:32:09 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:32:04 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:31:03 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:31:02 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
when i log into the modem when i type the ip in the address field it brings up the modem settings etc. it says i have Version 1.1 Revision 39 in the top left but i am not sure where to begin and what to change.
before i lost connection i remember seeing something in my taskbar on my pc about an ip conflict of some sort.
does anyone have any suggestions.
thanks in advance.
also here is my event log
2010-11-23 22:03:29 Critical U001.0 No UCD's Received - Timeout
2010-11-23 22:03:18 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 22:03:18 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 22:03:17 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 22:02:15 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 22:02:13 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 22:02:03 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 22:01:58 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 22:00:57 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 22:00:56 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 22:00:47 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 22:00:43 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:59:40 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:59:39 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:59:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:11 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:01 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:00 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:59:00 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:59:00 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:57:58 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:57:58 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:57:49 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:57:44 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:56:43 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:56:43 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:56:34 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:56:29 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:55:28 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:55:26 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:55:13 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:55:13 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:54:48 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:54:48 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:54:47 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:53:45 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:53:45 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:53:38 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:53:32 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:52:31 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:52:31 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:52:24 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:52:19 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:51:18 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:51:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:51:04 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:50:03 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:49:07 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:48:06 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:48:04 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:47:56 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:47:51 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:46:50 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:46:49 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:46:40 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:46:35 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:45:34 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:45:33 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:45:21 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:44:20 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:15 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2010-11-23 21:43:57 Notice M573.0 Modem Is Shutting Down and Rebooting...
2010-11-23 21:43:57 Critical Resetting the cable modem due to docsDevResetNow
2010-11-23 21:43:24 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:43:24 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:43:12 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:42:11 Critical D006.0 TFTP failed - configuration file NOT FOUND
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2010-11-23 21:37:28 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:36:27 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:36:26 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:36:19 Critical R002.0 No Ranging Response received - T3 time-out (US 9)
2010-11-23 21:36:14 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:35:13 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:35:12 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:35:03 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:34:58 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:33:56 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:33:56 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:33:39 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:39 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:30 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:29 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-11-23 21:33:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-23 21:33:19 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:32:18 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:32:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-11-23 21:32:09 Critical R002.0 No Ranging Response received - T3 time-out (US 8)
2010-11-23 21:32:04 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-11-23 21:31:03 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-11-23 21:31:02 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
