12-11-2010, 09:57 AM
Hi I have a sb5100 with the SB5100MoD firmware on it and its been working perfectly fine for the past 3 months until 2 days ago it stopped working and the modem keeps reseting. My sub modem is working perfectly fine so my guess was comcast released their new security system and I have done alot of research on how to get my sb5100 back up but no luck. So could someone please help me out on how to get my modem back up?
Here is a log that I get from my sb5100
2010-11-12 02:46:57 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:46:54 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:46:54 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:46:53 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:46:53 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:15 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:14 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:45:36 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:45:35 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:45:35 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:18 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:17 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:41:54 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:54 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:53 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:52 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:51 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:48 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:41:45 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:41:42 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-12 02:41:30 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:41:30 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:30 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:29 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:28 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:27 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:21 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:41:16 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2010-11-12 02:41:13 7-Information 0x848E0006 T501.0 Acquired Downstream (711000000 Hz)........ SUCCESS
2010-11-12 02:41:10 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:41:10 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:10 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:09 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:09 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:08 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:05 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:40:54 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2010-11-12 02:40:52 7-Information 0x848E0006 T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
2010-11-12 02:40:49 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:40:49 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:40:49 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:40:48 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:40:47 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:40:46 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:40:43 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:40:37 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:40:34 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:40:34 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:40:34 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:17 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:16 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:34:13 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:34:12 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:34:12 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:17 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:16 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:43:08 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:43:07 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:43:07 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:16 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:32:53 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:32:52 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:32:52 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:18 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:17 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:16:24 7-Information 0x03FEA5A8 DCC depart old
2010-11-10 14:15:39 3-Critical 0x0501BE90 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2010-11-10 14:13:10 7-Information 0x848E0009 M569.1 Standby mode disabled
2010-11-10 14:13:09 7-Information 0x848E0004 I500.0 Registration Completed
2010-11-10 14:13:09 7-Information 0x03EFB124 Authorized
2010-11-10 14:13:08 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:13:07 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:13:07 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:22 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:21 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:15 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:07 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:09:37 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-10 14:09:36 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:09:36 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:09:36 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:47 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:46 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:41 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:19 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
Here is a log that I get from my sb5100
2010-11-12 02:46:57 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:46:54 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:46:54 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:46:53 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:46:53 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:15 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:14 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:45:36 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:45:35 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:45:35 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:18 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:17 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:41:54 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:54 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:53 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:52 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:51 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:48 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:41:45 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:41:42 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-11-12 02:41:30 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:41:30 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:30 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:29 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:28 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:27 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:21 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:41:16 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2010-11-12 02:41:13 7-Information 0x848E0006 T501.0 Acquired Downstream (711000000 Hz)........ SUCCESS
2010-11-12 02:41:10 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:41:10 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:41:10 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:41:09 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:41:09 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:41:08 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:41:05 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:40:54 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
2010-11-12 02:40:52 7-Information 0x848E0006 T501.0 Acquired Downstream (705000000 Hz)........ SUCCESS
2010-11-12 02:40:49 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:40:49 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:40:49 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:40:48 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
2010-11-12 02:40:47 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
2010-11-12 02:40:46 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
2010-11-12 02:40:43 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
2010-11-12 02:40:37 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:40:34 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:40:34 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-12 02:40:34 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:17 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:16 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-12 02:34:13 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-12 02:34:12 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-12 02:34:12 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:17 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:16 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:11 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:43:08 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:43:07 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:43:07 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:16 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:15 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:32:53 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:32:52 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:32:52 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:18 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:17 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:16:24 7-Information 0x03FEA5A8 DCC depart old
2010-11-10 14:15:39 3-Critical 0x0501BE90 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within time-out period
2010-11-10 14:13:10 7-Information 0x848E0009 M569.1 Standby mode disabled
2010-11-10 14:13:09 7-Information 0x848E0004 I500.0 Registration Completed
2010-11-10 14:13:09 7-Information 0x03EFB124 Authorized
2010-11-10 14:13:08 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:13:07 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:13:07 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:22 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:21 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:15 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:07 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:05 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS
2010-11-10 14:09:37 7-Information 0x913D0018 Registration failure, re-scanning downstream
2010-11-10 14:09:36 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed
2010-11-10 14:09:36 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
2010-11-10 14:09:36 7-Information 0x848E0002 D509.0 Retrieved TFTP Config d11_walledgarden.cm SUCCESS
1970-01-01 00:00:47 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:46 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:41 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:19 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:06 7-Information 0x848E0006 T501.0 Acquired Downstream (699000000 Hz)........ SUCCESS