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SB5101 NO INTERNET

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SB5101 NO INTERNET
hey_ya Offline
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#1
28-10-2010, 06:08 AM
Please help!!! No internet for 2 days already

Firmware version 1.1 Revision 32
Config file: d11_m_na_c05.cm
Event Log Errors:

2010-10-27 20:11:36 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
2010-10-26 21:56:27 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:19 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-10-26 21:54:13 Notice M573.0 Modem Is Shutting Down and Rebooting...
2010-10-26 21:54:13 Critical Resetting the cable modem due to docsDevResetNow
2010-10-26 21:54:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:54:05 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:54:05 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:54 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:54 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:43 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:43 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:33 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:33 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:22 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:22 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:53:11 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:11 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:53:00 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-10-26 21:53:00 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:53:00 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:52:53 Notice M571.1 Ethernet link up - ready to pass packets
2010-10-26 21:52:49 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:52:49 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:52:38 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:52:37 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-10-26 21:51:36 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-10-26 21:51:34 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-10-26 21:51:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:51:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-10-26 21:50:56 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:50:55 Notice M572.0 Tftp Init Failed - Reinitialize MAC...
2010-10-26 21:49:54 Critical D006.0 TFTP failed - configuration file NOT FOUND
2010-10-26 21:49:54 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2010-10-26 21:49:40 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-10-26 21:49:40 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:49:40 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:49:29 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2010-10-26 21:49:29 Critical U001.0 No UCD's Received - Timeout
2010-10-26 21:49:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

Signal Level:
Downstream:
Frequency: 717MHz
Status: Locked
Annex: DOCSIS
Modulation: QMA256
Symbol Rate: 5360537sym/sec
Receive Power: -15.9dBmV
Sinal to Noise ratio: 32.6dB

Upstream:
Frequency: 30MHz
Channel ID: 8
Status: Ready
Mode: ATDMA
Symbol Rate: 5120000sym/sec
Transmit Power: 52.7dBmV

PLEASE HELP!!! IF YOU NEED MORE INFO, PLEASE LET ME KNOW. THANK YOU VERY MUCH
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drewmerc Offline
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#2
28-10-2010, 08:45 AM
quick guess config name and spoof has changed
maybe new security has been enforced in your area
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hey_ya Offline
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#3
28-10-2010, 10:48 PM
(28-10-2010, 08:45 AM)drewmerc Wrote: quick guess config name and spoof has changed
maybe new security has been enforced in your area
Thanks but what do I have to do

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drewmerc Offline
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#4
28-10-2010, 11:17 PM
first i'd check to make sure that your config name and spoof are correct looking for these values on your subbed modem will help
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hey_ya Offline
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#5
28-10-2010, 11:35 PM
Thanks but it still doesn't work. All grean light on the modem are solid but cann't connect to the internet.
Is there any new config file that I can use?

Thanks again,
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drewmerc Offline
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#6
29-10-2010, 12:05 AM (This post was last modified: 29-10-2010, 12:06 AM by drewmerc.)
try a d1.0 config like this one d10_m_sb5101_showcase_c01.cm

Code:
SB5100E modems use d10 only (UNLESS OTHERWISE NOTED)

Most Popular Configs
d11_m_showcase_c01.cm (c01) | 55/5
d10_m_showcase_c01.cm (c01) | 55/5
d11_m_na_c05.cm (c05) | 0/0
d11_m_sb5100_showcase_c01.cm (c01) | 55/5
d11_m_speedtierextreme2_c01.cm (c01 - c05) | 17/2


Fastest Configs
d11_m_na_c05.cm | 0/0
d11_m_speedtierextreme2_c01.cm (c01 - c05) | 17/2
d10_m_speedtierextreme2_c01.cm (c01 - c05) | 17/2
d11_m_sb5100_showcase_c01.cm (c01) | 55/5
d10_m_sb5100_showcase_c01.cm (c01) | 55/5
d10_m_sb5100_speedtierextreme_c01.cm (c01 - c05) | 17/2
d11_m_sb5100_speedtierextreme_c01.cm (c01 - c05) | 17/2


Showcase Configs
d11_m_speedtierextreme2_c01.cm (c01) | 55/5
d11_m_dpc2100_showcase_c01.cm (c01) | 55/5
d11_m_sb5100_showcase_c01.cm (c01) | 55/5
d11_m_sb5101_showcase_c01.cm (c01) | 55/5
d11_m_sb5120_showcase_c01.cm (c01) | 55/5
d11_m_smc8014wgccr_showcase_c01.cm (c01) | 55/5
d10_m_sb5100_showcase_c01.cm (c01) | 55/5
d10_m_sb5101_showcase_c01.cm (c01) | 55/5


Normal Speed Configs
d10_m_sb5100_cbcgold_c01.cm (c01 - c05) | 8.8/1
d10_m_sb5100_ccowpe_c05.cm | 8.8/1
d11_m_sb5100_cbcgold_c01.cm (c01 - c05) | 8.8/1.5
[b]d10_m_sb5100_speedtier_c01.cm (c01 - c05) | 8.8/768kbps
d10_m_sb5100_speedtiertb25_c01.cm (c01 - c05) | 8.8/768kbps
d11_walledgarden.cm | 8.8/768kbps
d10_walledgarden.cm | 8.8/768kbps
d11_m_sb5100_speedtier_c01.cm (c01 - c05) | 8.8/768kbps
d11_m_sb5100_speedtiertb25_c01.cm (c01 - c05) | 8.8/768kbps
d11_m_sb5100_ccotw1_c05.cm | 6.6/768kbps
d11_m_sb5100_ccowps_c05.cm | 6.6/768kbps
d11_m_sb5100_earthlink_c01.cm (c01 - c05) | 6.6/384kbps
d11_m_sb5100_silver_c01.cm (c01 - c05) | 6.6/384kbps
d11_m_sb5100_silvertb25_c01.cm (c01 - c05) | 6.6/384kbps
d11_m_sb5100_ccowpe_c05.cm | 8.8/1.5
d10_m_sb5100_earthlink_c01.cm (c01 - c05) | 6.6/384kbps
d10_m_sb5100_silver_c01.cm (c01 - c05) | 6.6/384kbps
d10_m_sb5100_silvertb25_c01.cm (c01 - c05) | 6.6/384kbps
d10_m_sb5100_ccotw1_c05.cm | 6.6/768kbps
d10_m_sb5100_ccowps_c05.cm | 6.6/768kbps
d10_m_sb5100_standard_c01.cm (c01 - c05) | 4.4/384kbps
d10_m_sb5100_ccowpl_c05.cm | 4.4/384kbps
d11_m_sb5100_standard_c01.cm (c01 - c05) | 4.4/384kbps
d11_m_sb5100_ccowpl_c05.cm | 4.4/384kbps
d11_m_sb5100_bronze_c01.cm (c01 - c05) | 768kbps/384kbps
d10_m_sb5100_bronze_c01.cm (c01 - c05) | 768kbps/384kbps
d10_na.bin.cm | 10/10 (actually 2.8mbit upload)


Other Config Names
d10_vacation.cm | 128kbps/128kbps
d11_vacation.cm | 1.2/128kbps
d11_abusesuspend.cm | 6.6/384kbps
d11_cleanup_c01.cm | 6.6/384kbps
d10_abusesuspend.cm | 6.6/384kbps
d10_cleanup_c01.cm | 6.6/384kbps

c01-c05:
Max CPE. C05 Meaning you can use
5 mac address's on that particular config file.

Definition for CPE:
Customer-premises equipment or customer-provided equipment (CPE) is any
terminal and associated equipment and inside wiring located at a
subscriber's premises and connected with a carrier's telecommunication
channel(s) at the demarcation point ("demarc"). The demarc is
a point established in a building or complex to separate customer
equipment from telephone company equipment.


TFTP IP's these configs are located at:
Please Note:
If there is no TFTP IP listed below in your state use a different
state. It does not matter which state you use.

68.87.71.12 (boston, MA)
68.87.71.13 (boston, MA)
68.87.71.14 (boston, MA)
68.87.71.15 (boston, MA)
68.87.71.22 (boston, MA)
68.87.72.11 (Chicago, IL)
68.87.72.12 (Chicago, IL) (showcase config confirmed working)
68.87.72.14 (Chicago, IL)
68.87.72.15 (Chicago, IL)
68.87.72.30 (Chicago, IL)
68.87.72.31 (Chicago, IL)
68.87.72.32 (Chicago, IL)
68.87.72.33 (Chicago, IL)
68.87.73.10 (Virginia)
68.87.73.11 (Virginia)
68.87.73.12 (Virginia)
68.87.73.13 (Virginia)
68.87.73.14 (Virginia)
68.87.73.17 (Virginia)
68.87.73.19 (Virginia)
68.87.73.21 (Virginia)
68.87.74.11 (Florida)
68.87.74.12 (Florida)
68.87.75.11 (Pittsburgh, PA)
68.87.75.12 (Pittsburgh, PA) (showcase config confirmed working)
68.87.75.31 (Pittsburgh, PA)
68.87.75.33 (Pittsburgh, PA)
68.87.76.11 (Sanjose, CA)
68.87.76.12 (Sanjose, CA)
68.87.76.14 (Sanjose, CA)
68.87.64.12 (Pennsylvania)
68.87.64.14 (Pennsylvania)
68.87.64.15 (Pennsylvania)
68.87.64.17 (Pennsylvania)
68.87.64.18 (Pennsylvania)
68.87.64.31 (Pennsylvania)
68.87.66.11 (Denver, CO)
68.87.66.12 (Denver, CO)
68.87.66.14 (Denver, CO)
68.87.66.15 (Denver, CO)
68.87.66.31 (Denver, CO)
68.87.68.11 (Atlanta, GA)
68.87.68.12 (Atlanta, GA)
68.87.68.14 (Atlanta, GA)
68.87.68.15 (Atlanta, GA)
68.87.68.31 (Atlanta, GA)
68.87.69.11 (Oregon)
68.87.69.14 (Oregon)
68.87.69.15 (Oregon)
68.87.69.33 (Oregon)
68.87.71.9 (boston, MA)
68.87.71.10 (boston, MA)
68.87.76.19 (boston, MA)
68.87.77.11 (Michigan)
68.87.77.12 (Michigan)
68.87.77.14 (Michigan)
68.87.77.15 (Michigan)
68.87.77.31 (Michigan)
68.87.77.33 (Michigan)

found above list here http://pastie.org/pastes/1256103
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hey_ya Offline
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#7
29-10-2010, 12:14 AM
Thanks Dreawmerc
I only need to change the config name rite? do I need to download the config file?
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drewmerc Offline
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#8
29-10-2010, 12:19 AM
all i can say is try it as all networks are different
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hey_ya Offline
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#9
30-10-2010, 12:30 AM
seems like 4.2.2.2 is not working. Is there any other working DNS? Thanks
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ankur414 Offline
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#10
30-10-2010, 03:41 AM
REG-RSP - invalid format or not recognized

this usually means ur certs are not matching up with the mac
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