Help with sb5101E upstream ranging

[bleros]

Hello i have working mac subscribed. i dont know how to save telnet logs i will paste event logs.. the first 3 light are green just online is not. i will paste a screenshot from original modem and in my haxorware firmware.. BPI is skipped or disabled here..

http://i.imgur.com/bRnAkvz.jpg
http://i.imgur.com/osW2eQ8.jpg
http://i.imgur.com/3piDsEm.jpg

http://i.imgur.com/3ZTYwuh.jpg

Code:

Time Priority Code Description
1970-01-01 00:00:53 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:31 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:30 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:03:17 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:03:17 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:48 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:01:52 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:52 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:41 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:16:03 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:16:03 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:13:55 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:12:07 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:01:05 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:03:58 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:03:58 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:58 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:02:20 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:20 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:46 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:22:58 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:22:58 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:01:02 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:01:47 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:47 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:58 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:00:54 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:11 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:04:20 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:03:21 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:03:18 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:02:31 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:02:27 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:01:30 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:01:25 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:11 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:01:48 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:47 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:01:37 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:01:33 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:05:09 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:05:09 Critical  Resetting the cable modem due to docsDevResetNow
1970-01-01 00:04:20 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:04:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:08 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:56 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:56 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:03:12 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:03:09 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:02:18 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:02:13 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:01:18 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:01:13 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
2015-06-07 02:00:32 Notice M573.0 Modem Is Shutting Down and Rebooting...
2015-06-07 02:00:32 Critical  Resetting the cable modem due to docsDevResetNow
2015-06-07 02:00:06 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
2015-06-07 02:00:05 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:59:20 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2015-06-07 01:59:15 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:57:04 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
2015-06-07 01:57:00 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:54:09 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2015-06-07 01:54:05 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:52:00 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
2015-06-07 01:51:58 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:49:29 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
2015-06-07 01:49:28 Notice M571.1 Ethernet link up - ready to pass packets
2015-06-07 01:49:25 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
2015-06-07 01:49:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2015-06-07 01:49:18 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:48:44 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
2015-06-07 01:48:44 Notice M571.4 Ethernet link dormant - not currently active
2015-06-07 01:48:27 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
2015-06-07 01:48:23 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:47:08 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2015-06-07 01:47:04 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted
2015-06-07 01:46:03 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
2015-06-07 01:45:59 Critical R003.0 Init RANGING Critical Ranging Request (17) Retries exhausted

[Canis-Major]

You have zero signal to modem. Oop's, I stand correcting myself, bad mac. If it works in another, clone settings of other if poss. All settings look normal.

If you can load usbjtag onto subbed, save log, then load log from subbed into hax cfg restore..

[neo_]

i dont know how to save telnet logs

http://www.haxorware.com/forums/showthre...8#pid13288

[Canis-Major]

I think he posted his telnet neo, and you appear to have quoted from elsewhere, according to this thread, but the log i refer to is the log found when reading the flash from subbed, once read in usbjtag, save the log, which has non-vol setting's..?

[neo_]

I think he posted his telnet neo, and you appear to have quoted from elsewhere, according to this thread, but the log i refer to is the log found when reading the flash from subbed, once read in usbjtag, save the log, which has non-vol setting's..?

He posted the event log, not telnet log.

I linked to instructions on how to access telnet.

[Canis-Major]

Ah..

[bleros]

i dont know how to save telnet logs

http://www.haxorware.com/forums/showthre...8#pid13288

I said here is event logs not telnet logs

Hello neo cable must be connected in modem ? right while creating logs?

and i dont know the HFC address and ethernet mus be same? in setting
thanks

[neo_]

I said here is event logs not telnet logs

Event logs do not provide detailed information, the type you would need to inspect if you wish to troubleshoot.

[bleros]

I said here is event logs not telnet logs

Event logs do not provide detailed information, the type you would need to inspect if you wish to troubleshoot.

This was for canis-major

And this for you

Hello neo cable must be connected in modem ? right while creating logs?

and i dont know the HFC address and ethernet mus be same? in setting
thanks

[Canis-Major]

Coax SHOULD be connected, log will work wether coax in or out, but if you want help, put it in, secondly, do not make hfc/eth mac's the same, or you will lock yourself out of modem until you correct said mistake, that is, if this is what you were refering to.