SB6183 slow speed

[hometheatre2001]

Hi Guys,

I have SB6183 and it works fine for few minutes but after no more than 18 hours, the speed drops from 100Mb to 3Mb and very high delay in ping,

if I reboot the modem everything work again temporary

I replaced the modem and the problem still there,

ISP was useless to troubleshoot, if i change the modem with different model it works fine.

any idea of how you can troubleshoot this issue?

can I login into the serial port and get some diagnostics?

please help.

thanks

[neo_]

As of this time the SB6183 is not hackable.

First thing to check would be your signal levels.

[hometheatre2001]

not hacking the speed, don't need that really. happy with 100mb

version SB6183-9.2.0.0-GA-03-29-NOSH
signal is fine.

what I need your help with, anyway I can connect to console or jtag to get log or anything to tell me what is going on when this issue happens? like syslog in linux