Sb6120 send/recieve solid blue light, won't get online

[samtcuhhz]

So my modem stopped working out of no where earlier today. At first, All of the lights were normal but wouldn't go to the main page to get online... Noww a few hours later, the send & receive light is solid blue while the other lights are all normal. Im aware of TW updating their modems to Sb6121. Do i need to update to a new box, update firmware? I attached pictures of my signal strength and log. Any advice?

[sixteen]

What you need to do is make a service call. This modem is a D3 no need to change it and the firmware is not a hack firmware.

[samtcuhhz]

What you need to do is make a service call. This modem is a D3 no need to change it and the firmware is not a hack firmware.

its a modded modem, i called up the guy who hooked me up with it, he said i need new certs? any opinions ?

[sixteen]

What you need to do is make a service call. This modem is a D3 no need to change it and the firmware is not a hack firmware.

its a modded modem, i called up the guy who hooked me up with it, he said i need new certs? any opinions ?

Dwl, he tell you it need new certs, am not seeing forceware on it but what do i know, i think he clone a legit modem and make about 4-5 clone out of it and sell you an others.

[Wichin12]

I think that modem has Alpha firmware instead of forceware since alpha don't change the GUI of modems.

[sixteen]

I think that modem has Alpha firmware instead of forceware since alpha don't change the GUI of modems.

Ok, just like FIBERWARE, never use alpha.

[AllAccess]

How do you change certs or even gain control over full admin area when you don't have it

[xuhue]

How do you change certs or even gain control over full admin area when you don't have it

put forceware on it