I need help

[dprieto]

I can get online with advance C.C for two minutes but the modem rebot , the macs that I used it is my brother moden mac that live 20 miles from me
I working with 5101 haxorware11rev39-DIAG.bin

this is the log that I got .


1970-01-01 00:01:07 Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:01:02 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:31 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:31 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2009-12-29 23:02:46 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2009-12-29 23:02:46 Notice M573.0 Modem Is Shutting Down and Rebooting...
2009-12-29 23:02:46 Critical Resetting the cable modem due to docsDevResetNow
2009-12-29 23:00:33 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2009-12-29 23:00:32 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2009-12-29 23:00:32 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
2009-12-29 23:00:29 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 23:00:29 Critical U001.0 No UCD's Received - Timeout
2009-12-29 23:00:18 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 23:00:18 Critical U001.0 No UCD's Received - Timeout
2009-12-29 23:00:07 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 23:00:07 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:56 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:56 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:45 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:45 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:40 Notice M571.1 Ethernet link up - ready to pass packets
2009-12-29 22:59:34 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:34 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:23 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:23 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:13 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:13 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:59:02 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:59:02 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:58:51 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2009-12-29 22:58:51 Critical U001.0 No UCD's Received - Timeout
2009-12-29 22:58:40 Notice M572.0 Ds Pulse Failed - Reinitialize MAC...
2009-12-29 22:58:39 Notice M572.0 Neg Or Bad Reg Rsp - Reinitialize MAC...
2009-12-29 22:58:39 Notice I401.0 TLV-11 - unrecognized OID
2009-12-29 22:58:37 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2009-12-29 22:58:29 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
2009-12-29 22:58:23 Notice M572.0 Neg Or Bad Reg Rsp - Reinitialize MAC...
2009-12-29 22:58:23 Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:01:19 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:09 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
1970-01-01 00:01:03 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:00:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:58 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:29 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:07 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

Thanks for any help.

[drewmerc]

what frequency have you set on the modem
what are you signal levels
has it ever locked