21-02-2012, 03:10 PM
What ABMJR said plus the fact do you have the modem you are trying to scan even plugged in? since the blue light on the BCUSB is off (it is a read/write light, to let you know it's processing) i can tell its not reading it. that's easy to notice in the BCUSB software also. also have you tried to flip the connection to the modem around. in other words instead of connecting from the direction you are flip the connection over and come in from the other side. it could be that simple or not.