05-06-2011, 04:51 PM
Ok so after a week of trying to figure things pit for testing I am asking for a pros help. I have internet and VOIP from RCN in NYC. I added the EMAC and CMAC to the SB5101 from the ARRIS and bpi+ 1.1 set. I get online but after a few min my web traffic is redirected to a RCN modem setup page as seen bellow. Any reason why I am getting this? Thanks again.
Welcome to RCN's High-Speed Cable Modem Set Up
These pages will enable you to set up a cable modem for RCN's high-speed Internet service.
To start, double-check to ensure that your cable modem meets the RCN cable modem requirements for the service you've signed up for, then select the appropriate option below and click "Go". If you continually receive this page after setting up your modem, please contact RCN Technical Support at 1-866-TECH-RCN to rsolve the issue.
I am a current RCN cable modem customer who wants to exchange my existing RCN cable modem with a modem of my own. Note: Customers with RCN Home Networking service or RCN Digital Phone service cannot use their own modem.
I am an RCN Technician setting up a new customer's cable modem.
I am an RCN customer who does not currently have high-speed data service.
Welcome to RCN's High-Speed Cable Modem Set Up
These pages will enable you to set up a cable modem for RCN's high-speed Internet service.
To start, double-check to ensure that your cable modem meets the RCN cable modem requirements for the service you've signed up for, then select the appropriate option below and click "Go". If you continually receive this page after setting up your modem, please contact RCN Technical Support at 1-866-TECH-RCN to rsolve the issue.
I am a current RCN cable modem customer who wants to exchange my existing RCN cable modem with a modem of my own. Note: Customers with RCN Home Networking service or RCN Digital Phone service cannot use their own modem.
I am an RCN Technician setting up a new customer's cable modem.
I am an RCN customer who does not currently have high-speed data service.