Spectrum Internet

[ber011592]

Base on the pic I think the signal to the modem is weak. These modems are very sensitive and needs a strong signal to work I have had this problem in the past. I would suggest that you check from the outside of the house all the way to the modem and check to see how many splitters are connected (dividing the cable) too many splitters will cause the signal to drop considerably. Also splitter output shouldn’t be any higher than 3.5db hopes this helps