Help with sb5101E upstream ranging

[Canis-Major]

All I can figure out rifght now is it's dropping too much lol, chance's are your isp is trying to kick you, or you have a mac too lose to you and both you and the 'donor' modem are fighting to stay on?

Haha sorry for my english the mac that i have stolen is not near me is about 100m or 150 but his coax is not in my pole connected or to try factory reset modem. also lights are all green but no internet

Okay, first, is it a d3 mac? or d1?
Secondly, can you get online with any other mac? 'Cause 100 miles is a bit far tbh... try someone other side of town.. or a block or two away..