Operational and then stuck at ranging!

[mohsin0012]

I'm on Haxorware Version 1.1 Revision 39 with DPC2100R2 and I'm having a strange issue. I get a mac from SNMPcfg and put it in Haxorware, the modem becomes operational and then randomly it disconnects. When it reboots and starts ranging it gets stuck on upstream ranging. The status shows locked and then start scanning downstream and it stays in the loop.

I'm on docsis 1.1, could it be the issue of certs? I have tried BPI+ docsis 1.1 and BPI+ pybass in haxorware with no joy

If it is an issue of certificates then why the modem is getting operational

The signal levels are strong

any help would be appreciated


2015-01-12 23:10:23 Error C403.0 DCC-ACK rejected unknown transaction ID
2015-01-12 23:10:23 Information C203.0 DCC arrive new
2015-01-12 23:10:23 Error C401.0 DCC-ACK not received
2015-01-12 23:10:23 Information I500.0 Registration Completed
2015-01-12 23:10:22 Information C203.0 DCC arrive new
2015-01-12 23:10:22 Information T500.0 Acquired Upstream .......... SUCCESS
2015-01-12 23:10:21 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
2015-01-12 23:10:20 Information T501.0 Acquired Downstream (729000000 Hz)........ SUCCESS
2015-01-12 23:10:19 Information C202.0 DCC depart old
2015-01-12 22:26:28 Information I500.0 Registration Completed
2015-01-12 22:26:27 Notice I401.0 TLV-11 - unrecognized OID
2015-01-12 22:26:27 Information D507.0 Retrieved Time....... SUCCESS
2015-01-12 22:26:27 Information D509.0 Retrieved TFTP Config XXXXXX.cfg SUCCESS
1970-01-01 00:00:24 Information D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:24 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:17 Information T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:14 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:14 Information T501.0 Acquired