11-09-2012, 10:59 PM
My SB5101 just stopped connecting to TW NYC. Can anyone help me with this.
Here is the log:-
Time Priority Code Description
1970-01-01 00:00:16 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:12 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:12 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
2012-09-11 16:56:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:56:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:23 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:12 Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:08 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:55:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:55:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:54:29 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:54:29 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:53:45 Critical I002.0 REG RSP not received
1970-01-01 00:00:35 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:01:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:25 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:25 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:08 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:47:42 Critical I002.0 REG RSP not received
2012-09-11 16:47:42 Critical I002.0 REG RSP not received
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:47:13 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:47:13 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:46:27 Critical I001.0 REG-RSP - invalid format or not recognized
2012-09-11 16:46:27 Critical I002.0 REG RSP not received
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:45:54 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:45:54 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:45:30 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:18 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:45:01 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:45:01 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:44:37 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:44:08 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:44:08 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:43:17 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:03 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:42:51 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:42:51 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:41:59 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:23 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:41:26 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:41:26 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:41:03 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:19 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:40:31 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:40:31 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:39:46 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:22 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:17 Critical D001.0 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:39:13 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:39:13 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:38:49 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:38:21 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:38:21 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:37:58 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:24 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:37:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:37:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:36:34 Critical I001.0 REG-RSP - invalid format or not recognized
Here is the log:-
Time Priority Code Description
1970-01-01 00:00:16 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:12 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:12 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
2012-09-11 16:56:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:56:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:23 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:12 Critical R005.0 Started Unicast Maintenance Ranging - No Response received - T3 time-out
1970-01-01 00:00:08 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:55:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:55:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:54:29 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:54:29 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:53:45 Critical I002.0 REG RSP not received
1970-01-01 00:00:35 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:01:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:25 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:25 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:08 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:47:42 Critical I002.0 REG RSP not received
2012-09-11 16:47:42 Critical I002.0 REG RSP not received
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:47:13 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:47:13 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:46:27 Critical I001.0 REG-RSP - invalid format or not recognized
2012-09-11 16:46:27 Critical I002.0 REG RSP not received
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:45:54 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:45:54 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:45:30 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:18 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:45:01 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:45:01 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:44:37 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:44:08 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:44:08 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:43:17 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:16 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:03 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:42:51 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:42:51 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:41:59 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:23 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:41:26 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:41:26 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:41:03 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:19 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:40:31 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:40:31 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:39:46 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:22 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:17 Critical D001.0 DHCP FAILED - Discover sent, no offer received
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:39:13 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:39:13 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:38:49 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:17 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:38:21 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:38:21 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:37:58 Critical I001.0 REG-RSP - invalid format or not recognized
1970-01-01 00:00:24 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:10 Critical R002.0 No Ranging Response received - T3 time-out (US 7)
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active
2012-09-11 16:37:23 Notice M573.0 Modem Is Shutting Down and Rebooting...
2012-09-11 16:37:23 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2012-09-11 16:36:34 Critical I001.0 REG-RSP - invalid format or not recognized