SB5101 Event Log - Need Help

[USDJ]

Hi, can someone please look at my event log to explain what could be wrong? Any help would be much appreciated. Thanks!

My modem was working for over two weeks and over night it stopped working. Green light on the Send keeps on blinking.

1970-01-01 00:00:03 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:49:54 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:49:54 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:49:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:49:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:18 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:49:17 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:17 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:49:16 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:14 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:49:13 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:49:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:03 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:49:03 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:49:02 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:02 Notice M571.4 Ethernet link dormant - not currently active

[drewmerc]

bad mac

[USDJ]

Hi drewmerc thanks for the reply?

So my only option is to get a Valid MAC from outside my area now?

bad mac

[drewmerc]

i think so, that log really does not say much i could be a signal issue because its taking a while to lock
99% of my answers here are signal / mac / bpi / certs

[USDJ]

Hello Drew,

Singal wise I think I'm good as they are within the ranges:

Receiver Power 10
S/N is 35
Transmtit Power is 50

I've heard that BPI+ is being implemented in my area.

I don't have a copy of my original MAC or Cert. Is there a guide I can read somewhere in order to get the MAC and Cert to match?

i think so, that log really does not say much i could be a signal issue because its taking a while to lock
99% of my answers here are signal / mac / bpi / certs

[drewmerc]

certs http://www.psptron.com/spoof.htm
heres a pic of the bit that is of interest to you