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no internet connection on sb5101

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no internet connection on sb5101
temp2010 Offline
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#1
13-02-2011, 06:48 AM
here is my event log this is what it gives me im new to this and will like to see if someone can help me get this modem back running thanks

Event Log
Time Priority Code Description
2011-02-13 00:40:34 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:40:32 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2011-02-13 00:40:24 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2011-02-13 00:40:18 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:40:16 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:40:15 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:40:14 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:40:00 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:40:00 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:39:58 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:39:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:39:57 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:39:56 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
2011-02-13 00:39:55 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:39:55 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:39:55 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:39:49 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:39:44 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
2011-02-13 00:39:42 Critical R002.0 No Ranging Response received - T3 time-out (US 6)
2011-02-13 00:39:37 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:39:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:39:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:39:16 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:39:16 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:39:13 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:39:13 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:39:13 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:39:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:38:58 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2011-02-13 00:38:47 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2011-02-13 00:38:43 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:38:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:38:20 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:38:20 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:38:08 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:38:06 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2011-02-13 00:37:57 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2011-02-13 00:37:51 Critical R002.0 No Ranging Response received - T3 time-out (US 5)
2011-02-13 00:37:47 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:37:23 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:37:21 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:37:21 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:37:10 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:37:09 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
2011-02-13 00:36:58 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
2011-02-13 00:36:57 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:36:55 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:36:52 Critical R002.0 No Ranging Response received - T3 time-out (US 3)
2011-02-13 00:36:49 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:36:49 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:36:48 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:48 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:36:47 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:47 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:36:47 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:46 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:36:46 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:36:43 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:36:41 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:36:35 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:35 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:36:35 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:34 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:36:34 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:33 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:36:33 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:36:33 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:36:27 Notice M571.1 Ethernet link up - ready to pass packets
2011-02-13 00:36:22 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:36:22 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:36:13 Notice M571.4 Ethernet link dormant - not currently active
2011-02-13 00:36:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:11 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:36:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:36:10 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:36:10 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:36:00 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:36:00 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:35:49 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2011-02-13 00:35:49 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2011-02-13 00:35:49 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:35:49 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:35:38 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:35:38 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:35:27 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:35:27 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:35:16 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:35:16 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:35:06 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:35:05 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:34:55 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:34:55 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:34:44 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:34:44 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:34:33 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:34:33 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:34:22 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:34:22 Critical U001.0 No UCD's Received - Timeout
2011-02-13 00:34:12 Notice M572.0 T1 No Ucd Timeout - Reinitialize MAC...
2011-02-13 00:34:12 Critical U001.0 No UCD's Received - Timeout
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drewmerc Offline
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#2
13-02-2011, 09:26 AM
theres seems to be no signal

whats it like with your subbed modem
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temp2010 Offline
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#3
13-02-2011, 06:16 PM
Does that mean that my cable connection in my house maybe too weak and im not getting any signal
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drewmerc Offline
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#4
13-02-2011, 06:40 PM
what are the signal levels on your subbed modem
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temp2010 Offline
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#5
13-02-2011, 06:54 PM (This post was last modified: 13-02-2011, 06:56 PM by temp2010.)
what is a subbed modem as i only have this modem

the signal is very strong here i get internet with my modem that i get internet for but this modded modem just bkinks receiving all the time
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drewmerc Offline
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#6
13-02-2011, 07:03 PM
subbed modem is the one you pay for from your isp
take a screen shot of the signal page
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temp2010 Offline
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#7
13-02-2011, 07:03 PM (This post was last modified: 13-02-2011, 07:14 PM by temp2010.)
OK this is whats happening with the modem now it starts up and has power,rec,sending solid green and the online stay blinking for a minute then the modem restarts it does this all the time what can be the problem
Here are the signal picture from my payed modem


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drewmerc Offline
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#8
13-02-2011, 09:13 PM
i'll guess the frequency is not set in your haxorware mode or it's set to euro-docsis
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ABMJR Away
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#9
14-02-2011, 05:08 AM
Your modded modem isnt provisioned on the network, or the certs do not match...

What ISP is this?
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temp2010 Offline
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#10
14-02-2011, 06:35 PM (This post was last modified: 14-02-2011, 06:36 PM by temp2010.)
(14-02-2011, 05:08 AM)ABMJR Wrote: Your modded modem isnt provisioned on the network, or the certs do not match...

What ISP is this?

optimum, cablevision same thing
(13-02-2011, 09:13 PM)drewmerc Wrote: i'll guess the frequency is not set in your haxorware mode or it's set to euro-docsis

haxorware mode
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