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+--- Thread: i have problem connecting modem to laptop pls help (/showthread.php?tid=1773)
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i have problem connecting modem to laptop pls help - eddyfalmaguer - 18-07-2012
Hi I can't g get the modem to be connect to 192.168.100.1 ,IM. Trying to reset the modem sb5101 to factory mode.I can't get the modem to be online, the online light is blinking. Please someone help me to fix this problem.I hope to hear from someone.thanks
RE: i have problem connecting modem to laptop pls help - southernyankey1970 - 18-07-2012
Disconnect the coax.
Download and install Tmac ver 5.3 or 6.0.
run as admin.
change nic mac or router mac if you use one
reset modem and you should get 169 ip and gui access at 192xxxxxx
reconnect the coax...if you get locked out again you need to change the setup as the cmts is giving you the 1 finger salute. Change nic macs with EVERY new set of certs or you will just get the previous results
if not then reflash it and start over.
RE: i have problem connecting modem to laptop pls help - eddyfalmaguer - 18-07-2012
My problem is that I need to factory reset my modem, and the only way I know to do it is by using 192.168.100.1 ,I can't enter in my modem with that address.There is a software that I can use to factory reset my modem? I remember I did a few changes. To the setting using the ip 192.168.100.1 and after I reboot the modem I can't not longer enter to the modem uaing that address. I hope someone help me out.thanks
RE: i have problem connecting modem to laptop pls help - drewmerc - 18-07-2012
whats your gateway ip?
![[Image: q7BX2.jpg]](http://i.imgur.com/q7BX2.jpg)
RE: i have problem connecting modem to laptop pls help - eddyfalmaguer - 18-07-2012
It does not show any getway ip ,and the dhcp is disable, I remember before this problem happened I disable the dhcp settings by using 192.168.100.1 on the modem settings.
RE: i have problem connecting modem to laptop pls help - ABMJR - 18-07-2012
Why is DHCP disabled? How can you talk to the modem if its disabled?
RE: i have problem connecting modem to laptop pls help - eddyfalmaguer - 18-07-2012
Yes I know thia is my problem, I mess with the modem setting and I accidentally disable the dhcp setting. There is a way to enable the dhcp without using the ip 192.168.100.1? A software or tool to force the modem to make factory reset? Thanks
RE: i have problem connecting modem to laptop pls help - drewmerc - 19-07-2012
sorry but your screwed, time to reflash
RE: i have problem connecting modem to laptop pls help - southernyankey1970 - 19-07-2012
reflash it. You DO have a jtag don't you?
RE: i have problem connecting modem to laptop pls help - eddyfalmaguer - 19-07-2012
No I bough this pre mod modem through ebay,I don't know how to flash it or use a jtag on this modem.Any HELP?